Privacy Policy for SaskWindows

SaskWindows ("we", "us", "our") operates the website https://saskwindows.ca/ (the "Website"). We are a private company and we are not part of the Government of Canada, any Provincial Government, or any utility company. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our Website.

By using our Website and submitting your information, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not submit your personal information through our forms.

1. Purpose of the Website

The Website is used for lead generation. When you submit a request, your information is collected and shared with a single window and door service provider that will contact you directly to discuss your request and offer services. We present this as a recommendation or referral to a service provider.

2. Information We Collect

We only collect the information that you choose to provide to us through our forms, including:

  • Name
  • Phone number
  • Email address, if provided
  • City, province, or address, if provided
  • Details about your project or any message you write in the form

We do not collect payment information and we do not create user accounts on this Website.

3. How We Use Your Information

We use the information you provide for the following purposes:

  • To contact you regarding your request or inquiry
  • To understand your project and provide basic information about available programs or services
  • To transfer your information to our service partner so they can contact you and provide a quote or consultation
  • To improve our advertising and Website performance, including through analytics and Meta (Facebook) Pixel
  • To maintain the security and proper functioning of the Website

4. Sharing Your Information

We may share your personal information in the following limited ways:

  • With a single window and door service provider that will contact you to provide the services you requested. This may be our own company or an affiliated company acting as the service provider.
  • With third-party service providers that help us operate the Website and manage leads, such as hosting providers, email services, or customer relationship management (CRM) tools. These providers are only allowed to use your information to perform services on our behalf.
  • If required by law, regulation, court order, or to protect our legal rights or the rights of others.

We do not sell your personal information to data brokers or unrelated third parties.

5. Meta (Facebook) Pixel and Advertising

We use Meta (Facebook) Pixel to analyze visitor activity and improve our advertising campaigns. The Pixel may collect certain information about your use of the Website. If you provide your email address or phone number, this information may be securely hashed and transmitted to Meta to help measure ad performance and show more relevant ads.

For more information about how Meta processes data, please refer to Meta’s Data Policy: https://www.facebook.com/policy.php.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use the Website
  • Support analytics and advertising, including Meta Pixel

You can control cookies through your browser settings. If you choose to disable cookies, some parts of the Website may not function properly.

7. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as it is reasonably necessary:

  • To respond to your request and for our service partner to contact you
  • To maintain records of leads and communications for a reasonable business period
  • To comply with legal obligations, resolve disputes, and enforce our agreements

9. Your Rights and Choices

You may contact us to request:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information, where applicable
  • Restriction of certain uses of your information

To make a request, please use the contact form on the Website or the contact details provided on the site. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has submitted personal information through our forms, please contact us and we will remove it as soon as reasonably possible.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any external sites you visit.

12. Location of Processing

Your information may be stored and processed in Canada or in other jurisdictions where our service providers are located. By using the Website, you consent to the transfer of your information to these locations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective date". Your continued use of the Website after changes are posted will mean that you accept the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact form on the Website or the contact details provided there.

Effective date: 2026